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Summarizing and Presenting EssayThe Ballard Integrated Managed Services (BIMS) their main office is in New York City that provides housekeeping and food service to different corporations and institutions throughout the country. BIMS main focus is their nucleus competencies with contracts along with large organizations. They also provide lease support to outside vendors. BIMS clientele consist of 22 fortune 100 companies, 100 average firms, 16 high ranking universities, 14 medical centers, and trey large airports. With a large comp all such as BIMS handling large contracts they prepare base some major issues with a high turnover rates and employee moral with one of their companies. As, the take awaying film director Bar ceasea Tuckers is in charge of three divisions at this site. She was concerned about the companies major issues that seem to be declining in the past several months. She wanted to find out wherefore staff moral was low and why the company turnover rate was h igher than usual. The information received from exit interviews did not march any information of what was causing the problem. So together with her department heads and supervisors they decided the problem was employee morale, but they were still loose on why this was happening. She sight that BIMS has a high turnover rate of 55% to 60% with this company.However, at bottom the past four month the rate is continuously climbing and has reached 64%. This has created an increase in cost to replace workers and it shows that they are also leaving without giving a reason why. Barbara Tucker has also noticed an increase in employees using sick sentence and an increase in workers wasting time during work hours. BIMS are getting an increase in complaints from hospital administration because of poor work exercise from employees. Barbara Tucker decided ti discuss the issues with the three division managers and the HRM departments. The conclusion was a suggestion of analyze all the emplo yees to find the main cause of the decrease in their morale. She asked Debbie Horner the HR manager to lead this project at the site and to apply some research stems that she learned while finish her MBA. Debbie Horner utilise what she learned from school to create an employeesurvey instrument (e= process A).Using the scale provided, record your react by circling the number that is closest to your view where 5 is a very positive response and 1 is a very negative choice.Very Negative Very Positive1.How well do you savour working for BIMS?2.You enjoy your assigned shift.3.Your request for your desired shift was fulfilled.4.How many times have you called in sick in the last month?5.You are well trained for your work.6.You are paid plum for the work you do.7.Your supervisor treats you fairly.8.Your supervisors boss treats your division fairly.9.The company is good at communicating.10.You do not fear that you will lose your job.1.In which division do you work?2.How long have you wo rked for BIMS?3.What is your sex activity?4.Are you a manager or supervisor?Food _ Housekeeping _ Maintenance _Years _____ Months _____Female _____ manful _____Yes _____ No _____The survey is not a requirement only voluntary and anonymous. All 449 employees except croak management will receive this survey at heart their biweekly payroll checks guaranteeing each employee has received one. The information the was entered is shown below in a table form from the responses and received by employees in (Exhibit B). Exhibit BTypes of DataDebbie Horner decided to use quantitative and qualitative to put one over entropy. Quantitative variable has deuce kinds of variables, and they usually are reported numerically. Discrete is one of the variable, which stinkpot only assumecertain values, and they have gapes between the values. A continuous variable can assume any value within a specified range. A qualitative variable is categorical or non-numeric. Usually people are kindle in the nu mber of percent of the observations in each category. Qualitative data is usually summarized in graphs and bar charts (Lind, Marchal, Wathen, 2011). A questionnaire was placed in the payroll checks for ii pay periods, and the employees were asked to return them to her. There are two types of primary research quantitative data collection and qualitative data collection. Quantitative data dispassionate is based on numbers. For example collecting data related to peoples age or income. The information accumulate can be analyzed after the collection using various statistical techniques. This analysis helps the research worker create stringentingful patterns and take a deeper dive into the data. The most important use of quantitative data is in hypothesis testing and can help researchers in reaching conclusions. The main methods used to collect quantitative information are using questionnaires that require input of the users response. The survey can be distributed using different me ans, such as mail, phone, website, etc.Qualitative data can be collected using personal interviews, focus groups, and observations carried out for the purpose of research. Although personal interviews can help researchers mining into greater details, they are time consuming and expensive. The best way to find the cause of the problem is to do a survey and calculate the response so the company can fix the current or ongoing problems. The measures of the central tendency is shown in (Exhibit C) as the mean after calculating the data. It can show the main location of the middle or center of a data set. The measures can be the mean, mode, and median. The mean is used the most and it can be calculated by adding all of the numbers and then set off the numbers of numbers to get the sum, which will be the mean. The mode is only the value that occurs frequently within the set of data such as, 1, 2, 3, 3, 5, 6, 7, 7 the mode would be 7, 7 and 3, 3 in a data set. The median is a number prese nted in the middle when there are numbers in a set of data that are in ascending or descending order. Exhibit CEmployees were asked how well do they enjoy working for BIMS and the rating was lower than expected only 27.3% desire working with the company. Myrecommendation for the company would be to implement incentives for employees. According to Frenz (1999-2013), Companies can use incentives to focus the employees on specific areas, targeting important motivational points (2). The company can also provide a bonus for completing and performance in the employees work. This will stop some of the complaints of poor performance in the employees work habits. Another suggestion is the company can also implement a complaint and idea box for employees to input his or her ideas or problems with the company or management.ReferencesGallup. (2008). Turning Around Employee Turnover. Retrieved from http//businessjournal.gallup.com/ subject area/106912/turning-around-your-turnover-problem.aspx U niversity of Phoenix MaterialUniversity of Phoenix Material Ballard Integrated Managed Services, Inc., Part 1 Statistical Techniques in business organization and Economics, Thirteenth Edition, Lind, Marchal and Wathen, McGraw-Hill/Irwin. ISBN 978-0-07-303022-7